Privacy Policy
Last updated: March 28, 2026
This Privacy Policy describes how Arenis ("we", "us", or "our") collects, uses, and shares information when you use our websites, mobile applications, and related services (collectively, the "Services"). By using the Services, you agree to this policy.
Information we collect
We may collect:
- Account and profile data such as name, username, email address, profile photo, and preferences you choose to provide.
- Content you submit, including posts, comments, images, match details, and messages you send through the Services.
- Device and usage data such as device type, operating system, app version, log data, diagnostics, and approximate location if you enable location-related features.
- Contacts, if you grant permission, to help you find people you know or send invites.
- Communications when you contact support or respond to surveys.
How we use information
We use information to:
- Provide, maintain, and improve the Services;
- Authenticate users and secure accounts;
- Personalize your experience and show relevant content;
- Send transactional messages, security alerts, and optional product updates;
- Monitor abuse, enforce our terms, and comply with law;
- Analyze usage in aggregate or de-identified form to improve the product.
Sharing of information
We may share information with service providers who assist us (for example hosting, analytics, email delivery, maps, and authentication). We may disclose information if required by law or to protect rights, safety, and security. If we are involved in a merger or acquisition, your information may be transferred as part of that transaction.
Retention
We retain information for as long as needed to provide the Services and for legitimate business purposes such as security, backups, and legal compliance. Retention periods may vary based on the type of data and how you use the Services.
Your choices
Depending on your region, you may have rights to access, correct, delete, or export your personal information, or to object to or restrict certain processing. You can adjust permissions in your device settings (for example contacts or photos). You may opt out of promotional emails by following the instructions in those messages.
Children
The Services are not directed to children under the age where parental consent is required in your jurisdiction. We do not knowingly collect personal information from such children.
International transfers
We may process and store information in countries other than where you live. Those countries may have different data protection laws. Where required, we use appropriate safeguards.
Changes
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the "Last updated" date. Continued use of the Services after changes means you accept the revised policy.
Contact
For privacy-related questions, contact us at the support channel listed in the app or on our website.